Help Center

How to refund a customer

The Refund/Exchange section is undoubtedly the most essential for your shop space. In fact, the majority of your customers will meticulously check your store's refund policy before placing an order. Given its importance, we guarantee a simple procedure for reimbursing a customer.

Initiate a refund

You can initiate a refund by selecting the order concerned from: Shop > My sales (or Orders)




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